GENERAL REGISTRATION

Registration for a program/activity may be cancelled prior to the start (does not apply to any Papillion Race Series Events, Papio Bay Season Passes, Papillion Landing Membership, SumTur Events or Facility Rentals). You will receive a refund minus a $5.00 charge for administrative handling, regardless of cost. Sorry, no cash refunds will be given out. Refunds will be given by check or credit voucher only, or credited back to your credit card (when applicable).

Cancellation after a program/activity begins will not be refunded or credited. In case of illness or injury occurring within the first 2 weeks of a program, a partial credit may be given; written verification by a physician will be required.

PAPIO BAY SWIM LESSONS

Registration for a swim lesson may be cancelled prior to the start of the session. You will receive a refund minus a $5.00 charge for administrative handling, regardless of cost if received by the Wednesday prior to the start of the session. Sorry, no cash refunds will be given out. Refunds will be given by check or credit voucher only, or credited back to your credit card (when applicable).

Cancellation after a session begins will not be refunded or credited. In case of illness or injury occurring, a partial credit may be given; written verification by a physician will be required.

WAIT LIST POLICY

Once a program is filled, a waiting list will be created. You will be called in the order in which you were put on the wait list if an opening becomes available or if additional classes are created. Note: If additional classes are created, they may not be at the same time or day as the original program. We will only put someone on a roster from the wait list if a spot comes open prior to the session starting. Once the session starts, the roster is frozen and no additions can be made.