Our primary purpose in collecting personal information is to provide you with a safe, secure online application. In order to do so, the City of Salina must collect information to identify users, and to allow our users to identify each other. We only collect information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, delivery information and other personal information as indicated on the forms throughout the Site and the Services. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
Under some circumstances, users may require additional information in order to authenticate you, including, but not limited to: your name or your address. We may also use financial information, including credit card information, to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our Services.
We may use third party tracking-utility partners to automatically track certain information to increase security such as IP addresses, email addresses, and other information through log files.
If you establish a credit account with us to pay the fees we charge, we may collect some additional information, such as a billing address, a credit card number and a credit card expiration date.
If you send us personal correspondence, such as emails, requests for demos or letters, we may collect information, such as name, email address and phone number, into a file specific to you.
Our Use of Your Information.
We use your information to facilitate the Services you request. We use your information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe exchange of documents for review and delivery; collect fees owed; authenticate users, inform you about online and offline offers, products, services (if you wish to no longer receive these offers you may follow the unsubscribe instructions contained in each of the email communications you receive), and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions and policies; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
If you choose to use our Service and pay with a credit card or corporate invoice, we use your address and billing information to bill you and provide associated support.
Our Disclosure of Your Information
Internal Service Providers for Our Operations. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you (e.g., data center hosting), and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to contractual restrictions that limit their use and disclosure of information we provide them.
Your Use of Other Users' Information.
In order to facilitate interaction among users, the Site may allow you limited access to other users' contact and status information.
City of Salina and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to send any message to another City of Salina user, (email or physical mail) without their express consent. To report City of Salina-related spam to City of Salina, please contact us at [email protected].
Control of Your Password
You are responsible for all actions taken with your User ID and password, including fees charged to your account, and all actions taken with your account. Therefore we do not recommend that you disclose your City of Salina password to any third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
Accessing, Reviewing and Changing Your Personal Information.
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is difficult to authenticate your account manually. You can change your password, contact information, financial information, and user preferences by going to the profile area. You must promptly update your personal information and/or inform us of such changes if it changes or is inaccurate. Changing your personal information will not impact any completed transactions.
Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases. To make this request, email [email protected]. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.
We may retain in our files some personal information, and past document transactions to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from member viewing and will only be available to select City of Salina personnel.
Other Information Collectors
Your information is stored on servers located in the United States. These servers are owned and maintained by third parties on City of Salina’s behalf. We use reasonable procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, "firewalls" and Secure Socket Layers. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet and City of Salina makes no guarantee or warranty of any kind regarding surety of data. If you have any questions about security on our Site, you can contact us at [email protected].