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hctn Help
Down for Maintenance/Technical Issues
Fri, Dec 13, 2019
Our Reservation System is temporarily down for maintenance. We apologize for the inconvenience. If you need assistance making a reservation Please Contact the Ranger Station for assistance at 423-209-6894. Thank You.
Welcome
Tue, Jul 17, 2018
USER DIRECTIONS: LOGIN/CREATE ACCOUNT Before Searching for a Reservation---> Select CATALOG--->Select the FACILITY TAG for your type of reservation---->Enter start date at top of GRID (Green=Available) to see available campsites --->Select the green box to the right of the Site# to select the site---> Select Start Date and End Date (End Date=Date you are Checking Out)--->Select Apply--->Select ADD TO CART---> Select CHECKOUT---> Answer Prompt Questions ---> Submit Prompt Responses--> On Waivers Page: Scroll to bottom of page to Select Checkbox; Scroll to top of page and Confirm Waiver Agreement---> Enter Payment Information and Complete Payment. Any Questions Please Call the Ranger Station at 423-209-6894. CHECK IN starts at 2:00 PM. CHECK OUT is at 12:00 PM for ALL SITES with No Exceptions. To Cancel a Reservation Online: Select HELP--->Complete Form--->Submit Request. CAMPERS MUST CHECK IN FOR EACH AND EVERY RESERVATION PRIOR TO MOVING TO NEW RESERVED SITE. ACCOUNT CREDIT IS FOR CAMPING RESERVATIONS ONLY. Thank You.
Cancellations
Tue, May 15, 2018
To submit a Cancellation Request please select the 'HELP' button. Complete the form including the site number and dates that you are requesting to cancel. Thank You.